Privacy Policy
Last updated: September 2026
Mind & Motion Manchester respects your privacy and is committed to protecting your personal information.
Information we collect
When you contact us, make an enquiry or book an appointment, we may collect information such as your name, contact details, appointment information and any information you choose to provide.
If you become a patient, we may also collect health and treatment information needed to provide your care.
How we use your information
We use your information to:
respond to enquiries;
arrange and manage appointments;
provide physiotherapy, psychotherapy and related services;
maintain appropriate clinical records;
process payments and insurance claims where applicable;
meet our legal and professional obligations.
We do not sell your personal information.
Sharing your information
Where necessary, information may be shared with healthcare professionals involved in your care, insurers, service providers supporting our booking or clinical systems, or organisations we are legally required to provide information to.
We only share information where there is an appropriate reason to do so.
Keeping your information secure
We take reasonable steps to keep personal and health information secure and limit access to those who need it for legitimate purposes.
Clinical information may be retained in accordance with legal, regulatory and professional record-keeping requirements.
Cookies and website data
Our website may use cookies and similar technologies to help it function and understand how it is used.
Where consent is required for non-essential cookies, you will be given the opportunity to manage your preferences.
Your rights
Under UK data protection law, you may have rights to access, correct, restrict or request deletion of personal information we hold about you, depending on the circumstances.
You can also withdraw consent where we rely on consent to process your information.
Contact us
For questions about your personal information, contact:
Mind & Motion Manchester
Adamson House, Towers Business Park
Didsbury, Manchester
M20 2YY
Email: hello@mindandmotionmanchester.co.uk
Telephone: 0161 533 0815
You also have the right to raise concerns with the Information Commissioner’s Office (ICO).