Frequently Asked Questions
Find concise answers about the clinic, available services, booking and private health insurance.
What if I need to reschedule an appointment?
If you need to reschedule an appointment, please do so giving as much notice as possible (at least 24 hours). Please do so by replying to your appointment confirmation email or contacting us on 0161 533 0815. Failure to attend a scheduled appointment without sufficient notice really hurts small businesses, and we still may have to charge accordingly.
What can I expect at my first appointment?
Your first appointment is an opportunity to discuss what you need help with and for your clinician to understand your needs. For physiotherapy, this includes an assessment of your injury, pain or mobility problem before discussing the most appropriate next steps.
Which appointment should I book?
If you’re new to physiotherapy, book a Physiotherapy Consultation. If you’ve already had your initial assessment, book a Physiotherapy Treatment appointment. For psychotherapy, book a Psychotherapy Consultation if you’re starting treatment. If you’re unsure about your mental health and wellbeing needs, a complimentary 15-minute initial psychotherapy consultation is also available. Remote physiotherapy consultations are available by video.
What should I wear to my appointment?
(Physiotherapy/sports massage clients only): For your session, we recommend wearing comfortable, loose-fitting clothing that allows for easy movement. If we’ll be assessing a specific area, such as the knee or shoulder, please wear clothing that allows access to that area.
What services does Mind & Motion provide?
Mind & Motion provides physiotherapy and psychotherapy services. These include general and sports physiotherapy, sports massage, home visit and remote physiotherapy, CBT, EMDR therapy, trauma therapy and psychotherapy clinical supervision.
Do I need a GP referral?
No. You can book an appointment directly without a referral from your GP.
How many sessions will I need?
The number of sessions will depend on your individual needs and how you progress. Your clinician can discuss this with you following your initial consultation and review it as treatment progresses.
Do you accept private health insurance?
Yes. Mind & Motion is recognised by most major private health insurers and offers direct billing. Please check your cover with your insurer and obtain any required authorisation before your appointment. The process can vary between insurers, so contact the clinic if you need help.
Where is the clinic and is there parking?
Mind & Motion is based at Adamson House, Towers Business Park, Didsbury, Manchester M20 2YY. A small number of paid visitor parking bays are available at approximately £1.50 per hour. Free on-street parking is also available on Didsbury Park (M20 5LH) and Kingston Road (M20 2RZ), both less than a five-minute walk from the clinic.
Can I book online?
Yes. Use the Book a Session page to choose the relevant service and follow the current booking route.
Is home visit physiotherapy available?
Home visit physiotherapy is available where this format is appropriate and currently available. Contact Mind & Motion to confirm suitability and arrangements before booking.
Are remote physiotherapy appointments available?
Remote physiotherapy appointments are available where clinically appropriate. Some problems may require an in-person assessment, which will be discussed if relevant.
Does Mind & Motion work with private health insurers?
Mind & Motion works with Aviva, Bupa, AXA Health, Vitality, WPA, Cigna Healthcare and Freedom Health Insurance. Cover and authorisation requirements vary by policy, so check with your insurer before booking.